Terms of Service

1. Acceptance of Terms

By accessing or using the Reco platform ("Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a company, you represent that you have authority to bind that company to these terms.

2. Description of Service

Reco provides a digital platform that facilitates bounced cheque recovery in the United Arab Emirates. Our Service connects companies holding dishonoured cheques with legal professionals who handle the filing of criminal complaints and execution of court enforcement actions under UAE law.

3. Account Registration

To use the Service, you must:

• Submit a signup request with accurate company information.
• Provide a valid UAE trade license number and contact details.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized access to your account.

We reserve the right to approve or decline signup requests at our discretion.

4. Service Scope

Through the Reco platform, our legal partners will:

• File criminal complaints for bounced cheques with the relevant UAE authorities.
• Process court enforcement actions including travel bans, bank account seizures, and asset freezes as ordered by the court.
• Provide case status updates throughout the legal process.

Important: Reco facilitates the legal process for case filing and court enforcement execution. We do not guarantee the recovery of funds, as outcomes depend on court decisions and the debtor's financial circumstances.

5. User Obligations

You agree to:

• Provide accurate and complete information for all cases submitted.
• Upload authentic supporting documents (cheque images, trade licenses, identification).
• Execute Power of Attorney documents as required for legal proceedings.
• Pay applicable court fees and service charges in a timely manner.
• Not use the Service for fraudulent, illegal, or unauthorized purposes.

6. Case Quotas

Your account is assigned a case quota that determines the number of cases you can file. Quotas are set during account creation and are valid for the specified period. Additional quotas may be purchased by contacting our team.

7. Fees and Payment

Court filing fees and legal service charges apply to each case. Fee amounts will be communicated during the case submission process. Payment must be completed before cases proceed to the next stage. All fees paid are non-refundable once legal proceedings have commenced.

8. Limitation of Liability

To the maximum extent permitted by law, Reco shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.

9. Intellectual Property

The Reco platform, including its design, code, and content, is owned by Reco and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the platform without our written consent.

10. Termination

We may suspend or terminate your account if you violate these terms or engage in activities that harm the platform or other users. You may request account closure by contacting us, subject to the completion of any active cases.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the platform or via email. Continued use of the Service after changes constitutes acceptance of the updated terms.

13. Contact Us

For questions about these Terms of Service, please contact us at [email protected]